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Customer Service

WELCOME TO THE TWINKLEFASHIONACCESSORIES.COM WEBSITE CUSTOMER SERVICE.

Shipping & Delivery

The following set charges are applied per order regardless of quantity of items.

 Republic of Ireland Free,

The rest of the world €8.

We use An Post and Other Courier Services to deliver goods. A proof of postage is obtained for all orders.

Please ensure to provide a shipping and billing address at time of order. We aim to dispatch your order within 1-3working days from the time of ordering. In the unlikely event it will take longer, we will let you know. 

Please ensure there is somebody to receive the order or if not please provide an alternative address where a signature can be provided as some items may require a signature. Twinkle Fashion Accessories cannot be held responsible for goods that are lost or delayed in transit. If am item is not received within a reasonable delivery time please contact us. For returns and refunds please see ‘Conditions of use '

Privacy & Security

Twinkle Fashion Accessories respects your rights to privacy and complies with the Data Protection Acts 1988 and 2003. We collect information from you when you

• Register on our site

• Place an order When ordering or registering on our site, as appropriate, you may be asked to enter your:

• Name

• Email address

• Postal address

• Phone number Any of the information we collect from you may be used in one of the following ways:

 • To process transactions

• To administer a contest, promotion, survey or other site feature

• To send periodic emails.

The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates related product or service information, etc. To ensure that your payment is made safely we use Pay pal as a secure payment processor. Please note at no time does Twinkle Fashion Accessories have any of your Credit Card details. If you require further details on paypal please visit their site on www.paypal.com. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore we cannot be responsible for the protection any privacy of any information which you provide, whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep the information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforcement policies, or protect ours or others’ rights, property, or safety. If we decide to change our privacy policy, we will post those changes on this page.

 

Returns & Replacements

Twinkle Fashion Accessories operate a 7 days return policy. If you wish to request a return please contact us at sales@twinklefashionaccessories.com with your reason for return. If you wish to return an item please do so within 7 days of receipt with all original packaging and tags intact and in an unworn condition with documents. Returns should be made to:

Twinkle Fashion Accessories,

Ballygillistown,

Davidstown,

Enniscorthy,

Co. Wexford,

Ireland.

00353 (0)53 9235657

You have 7 days to report delivery mistakes or damage after which time our refund guarantee becomes void. For hygiene reasons we cannot accept returns for earrings or jewellery sets containing earrings. We only accept authorised returns. If you are returning an item for refund the cost of returning it is your responsility unless it is deemed faulty or sent in error. We recommend that proof of postage is obtained for all returns and registered post is adviseable. We cannot be held responsible for items that are lost in transit. Your refund will be issued by the method you paid within 14 days of receipt of return.

Payment, Pricing & Promotions

To ensure that your payment is made safely we use Pay pal as a secure payment processor. Please note at no time does Twinkle Fashion Accessories have any of your Credit Card details. If you require further details on paypal please visit their site on http://www.paypal.com.

Conditions of use

Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Twinkle Fashion Accessories relationship with you in relation to this website. The term "Twinkle Fashion Accessories" or "us" or "we" refers to the owner of the website. The term "you”, or “customer” or “buyer” refers to the user or viewer of our website. The use of this website is subject to the following terms of use:

• The content of the pages of this website is for your general information and use only. It is subject to change without notice.

• Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

 • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

• This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

• Advertised products are subject to availability. We reserve the right to adjust prices from time to time due to error or change in charges. If an order has been processed at an invalid price we will contact the customer and give them the option to either cancel or amend their purchase.

• Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

• From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

• You may not create a link to this website from another website or document without Twinkle Fashion Accessories prior written consent.

Delivery

The following set charges are applied per order regardless of quantity of items.

 Republic of Ireland Free,

The rest of the world €8.

We use An Post and Other Courier Services to deliver goods. A proof of postage is obtained for all orders.

Please ensure to provide a shipping and billing address at time of order. We aim to dispatch your order within 1-3working days from the time of ordering. In the unlikely event it will take longer, we will let you know. 

Please ensure there is somebody to receive the order or if not please provide an alternative address where a signature can be provided as some items may require a signature. Twinkle Fashion Accessories cannot be held responsible for goods that are lost or delayed in transit. If am item is not received within a reasonable delivery time please contact us.

Returns and Refund Policy

Twinkle Fashion Accessories operate a 7 days return policy. If you wish to request a return please contact us at sales@twinklefashionaccessories.com with your reason for return. If you wish to return an item please do so within 7 days of receipt with all original packaging and tags intact and in an unworn condition with documents. Returns should be made to:

Twinkle Fashion Accessories,

Ballygillistown,

Davidstown,

Enniscorthy,

Co. Wexford,

Ireland.

You have 7 days to report delivery mistakes or damage after which time our refund guarantee becomes void. For hygiene reasons we cannot accept returns for earrings or jewellery sets containing earrings. We only accept authorised returns. If you are returning an item for refund the cost of returning it is your responsility unless it is deemed faulty or sent in error. We recommend that proof of postage is obtained for all returns and registered post is adviseable. We cannot be held responsible for items that are lost in transit. Your refund will be issued by the method you paid within 14 days of receipt of return.

Privacy Policy Twinkle Fashion Accessories respects your rights to privacy and complies with the Data Protection Acts 1988 and 2003. We collect information from you when you • Register on our site

• Place an order When ordering or registering on our site, as appropriate, you may be asked to enter your:

• Name

• Email address

• Postal address

• Phone number Any of the information we collect from you may be used in one of the following ways:

• To process transactions

• To administer a contest, promotion, survey or other site feature

• To send periodic emails. The email address you provide for order processing may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates related product or service information, etc. To ensure that your payment is made safely we use Pay pal as a secure payment processor. Please note at no time does Twinkle Fashion Accessories have any of your Credit Card details. If you require further details on paypal please visit their site on www.paypal.com. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore we cannot be responsible for the protection any privacy of any information which you provide, whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep the information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforcement policies, or protect ours or others’ rights, property, or safety. If we decide to change our privacy policy, we will post those changes on this page.